Privacy policy

Jayde Store is operated by Navy Fashion Limited, trading as Jayde Store.

Company Number: 11591190
Address: JAYDE STORE, 11 Myers Court, The Galleries, Brentwood, CM14 5GG, United Kingdom
Email: customerservices@jayde-store.com

1. Information We Collect

We may collect personal information including your name, billing and shipping address, email address, phone number, purchase details, payment information (processed securely by third parties), IP address, device information, browser type, and website usage data.

2. How We Collect Your Data

We collect data when you place an order, create an account, subscribe to emails, browse our website, or interact with our advertisements.

3. How We Use Your Data

Your data is used to process orders, provide customer support, communicate order updates, improve our website, send marketing communications (where consent is given), and prevent fraud.

4. Legal Basis

We process your data under contractual necessity, legal obligations, legitimate interests, and consent where required.

5. Third-Party Services

We use trusted third-party providers including Shopify (e-commerce platform), Klarna (payments), Mailchimp (email marketing), Google Analytics (analytics), and Meta platforms (advertising).

6. Klarna

If you choose Klarna at checkout, your personal details may be shared with Klarna to assess eligibility and provide payment options.

7. Cookies

We use cookies to enable website functionality, analyse traffic, and personalise marketing. You can control cookies via your browser settings.

8. Data Retention

We retain order data for up to 6 years for legal purposes and marketing data until you unsubscribe.

9. Your Rights

You have the right to access, correct, or delete your data, restrict processing, object to marketing, and withdraw consent. Contact us at customerservices@jayde-store.com.

10. Data Security

We implement appropriate security measures to protect your data.

11. Updates

This policy may be updated periodically. Changes will be posted on this page.